Privacy Policy

Privacy Policy

This Privacy Notice for SEA GATE LOGISTIC BG LTD ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Visit our website at https://routecostai.com/, or any website of ours that links to this Privacy Notice.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns?

Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at routecostai@seagatelogistics.org.

Summary Of Key Points

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process?

When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information?

We do not process sensitive personal information.

Do we collect any information from third parties?

We do not collect any information from third parties.

How do we process your information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

In what situations and with which parties do we share personal information?

We may share information in specific situations and with specific third parties.

How do we keep your information safe?

We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

What are your rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights?

The easiest way to exercise your rights is by contacting us at routecostai@seagatelogistics.org. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. What Information Do We Collect?

Personal Information You Disclose To Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Email addresses
• Passwords
• Phone numbers
• Usernames

Sensitive Information.

We do not process sensitive information.

Social Media Login Data.

We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register this way, we will collect certain profile information about you from the social media provider, as described in the section titled HOW DO WE HANDLE YOUR SOCIAL LOGINS?

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Google API

Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries and offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

3. What Legal Bases Do We Rely On To Process Your Information?

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

4. When And With Whom Do We Share Your Personal Information?

We may share information in specific situations and with the following third parties:

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Vendors, Consultants, and Other Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Compliance with Laws and Legal Requests: We may disclose your information to comply with legal obligations, to respond to subpoenas, court orders, or other legal process, or to protect our rights or the rights of others.
• With Your Consent: We may disclose your information for any other purpose with your consent.
• Affiliates and Business Partners: We may share your personal information with affiliates, partners, or joint ventures, with whom we collaborate to offer our services.

5. Do We Use Artificial Intelligence-Based Products?

We may use artificial intelligence (AI) technology in certain of our products and services. AI-based products may involve the use of algorithms to process your personal data, which can include analyzing your behavior or preferences to enhance our services. However, we will always inform you when AI is used and provide you with options for control where applicable.

For more details, please refer to our AI Products section, which discusses the types of AI tools and how we process information through these systems.

6. How Do We Handle Your Social Logins?

If you choose to register or log in using a social media account (like Facebook, Google, or Twitter), we will collect information about you from that social media provider, including but not limited to:

• Your profile information, such as name, email address, and profile picture.
• Other information depending on the permissions you have granted through your social media account.

We handle this information in line with the permissions you provide and only use it for the purpose of managing your account and improving our Services.

7. How Long Do We Keep Your Information?

We keep your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

The criteria used to determine the retention periods include:

• The length of time we have an ongoing relationship with you and provide you with Services (for example, as long as you maintain an account with us or continue to use our Services).
• Whether there is a legal obligation to which we are subject (for example, certain laws may require us to keep your data for a certain period of time before we can delete it).
• Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation, or regulatory investigations).

8. How Do We Keep Your Information Safe?

We use organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee the absolute security of your information.

9. Do We Collect Information From Minors?

We do not knowingly collect data from or market to children under the age of 13 (or 16 in the European Union).

If we learn that we have collected personal information from a child under age 13 (or 16 in the European Union) without verification of parental consent, we will delete that information as quickly as possible.

If you believe that we might have any information from or about a child under the age of 13 (or 16 in the European Union), please contact us at routecostai@seagatelogistics.org.

10. What Are Your Privacy Rights?

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

These may include:

• The right to access – You have the right to request copies of your personal information.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
• The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at routecostai@seagatelogistics.org.

11. Controls For Do-Not-Track Features

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting that you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

At this time, we do not respond to DNT signals. However, if you are using a service that allows you to adjust your privacy settings, you can control how your data is processed.

12. Do We Make Updates To This Notice?

We may update this Privacy Notice from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

We will notify you of any changes by posting the new Privacy Notice on this page and updating the "Last updated" date at the top of this Privacy Notice. We encourage you to review this Privacy Notice periodically to stay informed about our data protection practices.

13. How Can You Contact Us About This Notice?

If you have any questions about this Privacy Notice, or if you would like to exercise your rights as detailed above, please contact us at:

14. How Can You Review, Update, Or Delete The Data We Collect From You?

You may review, update, or delete your personal information by contacting us directly at the email provided above. We will take the necessary steps to assist you in updating, correcting, or deleting your information, as appropriate, and in accordance with applicable laws.